Integration
NPCM integration (National Platform for Controlled Medication)
Mediclinic Middle East · two stages, about two years
- Plan
- Configure
- Test and validate
- Inpatient stage
- Outpatient stage
Illustrative process for this type of workflow. It is not a screenshot or a diagram of a specific system.
Business challenge
Controlled medication used to mean working across two systems. NPCM, the National Platform for Controlled Medication, is now integrated with the EHR, so clinicians work in one system.
Approach and leadership
- Led the project end to end: requirements, planning, configuration, testing and validation at every level, and go-live execution.
- Ran stakeholder meetings, trained users, prepared go-live and back-out plans, and supported sites after go-live.
- Delivered in two stages, inpatient (IP) and outpatient (OP), over about two years.
Measured impact
Users work in one system instead of two. This cut the time spent on the medication workflow by at least 50%, so clinicians have more time to focus on patients.
Confidentiality: this page contains no patient information, employer-confidential material or proprietary screenshots.